Privacy policy

Regarding Handling of Personal Information

This Privacy Policy has been established to ensure the proper handling of personal information as an organization in accordance with the "Act on the Protection of Personal Information" (Act No. 57 of 2003, referred to as the "Personal Information Protection Act").
Personal information such as name, address, gender, date of birth, telephone number, place of employment, account number, school, grade, grades, and information related to entrance examinations such as schools of interest, etc., which we receive in the course of transactions with customers, requests for materials, inquiries, and our business activities, is essential for us to provide services. We will ensure that all employees and related parties handle such information in a secure manner.

Our name, address, and representative's name
https://www.riso-kyoikugroup.com/en/company/outline/
Compliance with Relevant Laws, Regulations, Guidelines, etc.
In handling personal information, we will comply with all applicable laws and regulations regarding the protection of personal information, as well as the guidelines of the Personal Information Protection Committee and other guidelines, and will handle personal information appropriately.
We will also review our specific measures from time to time.
Acquisition and Use of Personal Information
When acquiring personal information, we will publicly announce or notify the purpose of use (including public announcement through this Privacy Policy), and when acquiring personal information directly from the person in a contract or other document (including electromagnetic records), we will clearly state the purpose of use in advance and acquire the information in a lawful and fair manner. We will acquire such information in a lawful and fair manner.
We will use personal information appropriately within the scope necessary to achieve the purpose of use.
Purpose of Use of Personal Information
We will use personal information for the following purpose.
  • (1) To provide products and services in the TOMAS and Medic TOMAS tutoring school business and the Inter TOMAS English conversation school business, and to provide information related to these businesses.
  • (2) Review and development of new products and services
  • (3) Provision of information on products and services for which we have been commissioned by third parties to advertise and promote
Matters Concerning Safety Control Measures
We will take necessary and appropriate security control measures to prevent leakage, loss, or damage of personal information. In addition, the Company shall exercise necessary and appropriate supervision over employees and contractors (including subcontractors, etc.) who handle personal information. The main security control measures for personal information are as follows.
  • (1) Formulation of Personal Information Protection Guidelines
    To ensure the proper handling of personal information, we have established a personal information protection manager, formulated internal rules, and formulated this Privacy Policy based on these rules.
  • (2) Establishment of discipline in handling personal information
    The input and output of personal information into computers, and the storage and management of ledgers, application forms, and other forms and charts containing personal information are handled only by the person responsible for personal information operations and the personnel designated by said person.
  • (3) Organizational Safety Control Measures
    The status of personal information handling is periodically audited by the Company's Internal Audit Office.
  • (4) Personnel safety control measures
    The Company regularly educates all employees on the importance of personal information protection and information handling.
  • (5) Physical and Technical Safety Control Measures
    Customer personal information is managed in a database, and access to the database is limited to those employees who have a business need to access the database.
Request for Disclosure of Personal Information
When a customer makes a request in writing to our Personal Information Help Desk in a manner prescribed by us for disclosure, correction, addition, deletion, or denial or suspension of use or provision of personal information, we will respond to such request as surely as possible. In addition, if you do not wish to receive any information from us, we will promptly take steps to stop sending such information to you upon your request.
Provision of Personal Information to Third Parties
In principle, the Company will not disclose personal information to third parties without the permission of the customer. However, we may disclose information without your permission in the following cases
  • (1) When disclosure is required by law.
  • (2) When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
  • (3) When disclosure is especially necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the person
  • (4) Cases in which the provision of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of the affairs concerned
  • (5) When it is necessary to disclose personal information to financial institutions, etc. for payment, etc.
  • (6) When we deem it appropriate for our subsidiary to answer or respond to your inquiry
  • (7) When disclosing personal information to a company, etc. (subcontractor, etc.) with which we have concluded a confidentiality agreement in advance, to the extent necessary to carry out the purpose of use
  • (8) When we use the information in such a way that the individual customer cannot be identified
  • (9) In the case of joint use as set forth in this Privacy Policy
Sharing of Personal Information
We will share your personal information as follows
  • (1) Items of personal information
    Customer's name, address, gender, date of birth, telephone number, etc.
  • (2) Scope of joint users
    Our group companies
    https://www.riso-kyoikugroup.com/en/company/outline/
    ※School TOMAS, Inc. listed in the above URL is not a joint user.
  • (3) Purpose of use
    After-sales service of each company, introduction of new products, new services, etc., and dispatch of prizes
  • (4) Name, address, representative, etc. of the company responsible for managing personal information
The Company shall be responsible for the personal information it shares.
Please see above for the Company's address and representative.
Please contact the Personal Information Helpdesk below for inquiries regarding the joint use of personal information.
Anonymous Processed Information and Pseudonymized Information
We do not create anonymized processed information or pseudonymized processed information.
About Cookies
We use cookies to collect certain information for the purpose of analyzing how customers use our website, or to provide customized services and advertisements to individual customers.
1. About Cookies
Cookies are a function that allows a customer's PC, smartphone, tablet, etc. to store information about the customer's website browsing. We use cookies to obtain browsing information such as the number of times the website is visited and the pages visited.
2. Purpose of Use of Cookies
  • (1) Cookies are used to identify the customer's computer when the customer browses the website and enable the use of services. By storing cookies on your computer, the convenience of accessing the website on your browser is increased, for example by eliminating the need to repeatedly enter the same information.
  • (2) Information collected using cookies may be used to analyze the customer's website usage (access status, traffic, routing, etc.) and to improve the performance of the website itself.
3. Cookie Settings
You can change the settings regarding the use of cookies. On websites that display a cookie consent banner, you can choose to allow or reject cookies by clicking the "Cookie Settings" link in the banner. However, if you reject cookies, you may not be able to receive some of the services of the target website. *You can also disable the use of cookies by visiting the following opt-out pages for each medium you use.
https://www.google.com/settings/ads
https://tools.google.com/dlpage/gaoptout/
About Enhanced Conversion
Enhanced conversion is a method of hashing the email address, phone number, etc. that you enter on a website and providing it to a third party with consideration for privacy, in order to deliver advertisements tailored to your interests. Our company hashes the email address, phone number, etc. provided by customers at our affiliated advertising distribution service provider and provides them to Google Meta for use in advertising measurement and distribution.
  • Type of information provided: Email address, phone number, etc.
  • Information about the recipient:
    Company name: Google LLC
    Company name: Meta Platforms, Inc.
  • Purpose of provision: Ad measurement, ad distribution
  • Name of the foreign country to which the information will be transferred: California, USA
  • Personal information protection system in the foreign country to which the information will be transferred:
    Research on personal information protection systems in California, USA on the Personal Information Protection Commission website
    https://policies.google.com/privacy/additional?gl=jp
    https://www.ppc.go.jp/files/pdf/california_report.pdf
    https://www.ppc.go.jp/files/pdf/USA_report.pdf
  • Measures taken by the recipient to protect personal information:
    Each business handles personal information based on its own privacy policy.
Personal Information Helpdesk
Phone Number:+81120-59-1071(Free Dial)
Reception Hours:10:00~18:00(Excluding Sat/Sun/National Holidays/New Year Period)
Person in charge of personal information protection management: Director of Administration and Planning Department

Established 18th March 2005
Last Updated 22th November 2024

↑